Privacy policy

Privacy Policy

At Bin Sultan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order details

  • Payment-related information

  • Information about how you use our website

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Contact you regarding your order

  • Provide customer support

  • Handle returns, exchanges, and refunds

  • Improve our products and website

  • Prevent fraud or misuse

  • Send promotional messages or offers where permitted

Payment Information

Payment information may be processed securely through third-party payment providers. Bin Sultan does not intentionally store complete card details unless required and supported by the payment service being used.

Sharing Your Information

We may share necessary information with trusted third parties such as:

  • Delivery and courier companies

  • Payment service providers

  • Website and hosting service providers

  • Service providers that help us operate our business

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyse website performance, and support marketing activities.

You can control or disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee complete security.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may contact us if you have any privacy-related questions or requests.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: sultanfabricsbin@gmail.com
Phone / WhatsApp: 03310044330

Bin Sultan